The answer to this question depends on many factors such as access to heating fuels like natural gas or wood, intended application purpose and more. If you would like to update an existing fireplace, a new insert may be a great option for you! If you have access to a lot of firewood on your property, then a wood stove, fireplace or insert could be the best option. Give us a call and explain to our sales staff what your needs are and we will be able to help you find your perfect fit.

Wood stoves burn seasoned firewood, whereas pellet stoves burn recycled wood waste pellets. One of the main differences between wood burning stoves and pellet stoves is the type of fuel they require. Seasoned firewood is required to fuel a wood burning stove, and you'll need wood pellets for a pellet stove. Pellet fuel has moisture content around 7%, where as the best seasoned firewood is going to be 20%, that makes pellet fuel easier to burn, and with lower emissions. Wood burning appliances often need little to no maintenance, whereas pellet stoves require lots of cleaning. Wood Heat sells pellets by the one ton pallet at all locations, or by the bag at our Quakertown store. We do not currently sell seasoned firewood.

This is one of the most commonly asked questions our sales team gets asked, as most customers are simply confused by the terminology. A fireplace is the complete fireplace structure - it can be masonry true brick and mortar style, a factory built firebox, or possibly a zero clearance metal appliance. A fireplace is the entire structure that you will burn inside of, and are typically a bit larger than an insert would be. Gas, wood and electric fireplaces are all available for purchase from Wood Heat. An insert is designed to be inserted into a preexisting fireplace, and come in gas, wood, pellet, and electric. Inserts are much more efficient than traditional fireplaces, typically give off a lot more heat, and often cost much less than a new fireplace. or pellet appliances.

Remote control questions are one of our most commonly asked questions to our service department, and often times there is an easy solution to the problem. Please visit our video library to view instructional videos from manufacturers about how to reset and sync remotes to units.

How often does your fireplace or stove need to be cleaned and maintenanced? The answer to this common question depends on the type of unit you have as well as the fuels used to burn. Gas fireplaces and stoves often don't need maintenance more than every other year, but require cleaning before and after each burn season or as often as you want. (Pro Tip: Make sure your unit is turned off and cool before performing maintenance). Wood fireplaces and stoves require cleaning often to remove unburned ash and soot from the firebox, either after each use, or at minimum, weekly. Chimneys should be inspected by a professional annually to ensure it is clean and safe for the burn season.

Pellet stoves and inserts require the most cleaning and maintenance of the unit types listed above. The amount of cleaning required depends on a few factors, with the most important being the quality of pellets being burned. A good premium quality pellet may cost a little more upfront, but will burn much better and lessen the amount of cleaning required as well as reduce the risk of "clinkers". A good rule of thumb for pellet stoves is to clean the baffle and chimney after every ton of pellets burned or at least once a year, and the unit about weekly, though this could vary. Consult your owners manual for more information on how to, and how often to clean your unit.